Frequently Asked Questions
How will I receive the certificate?
Certificates are automatically generated when you complete a webform inside your dashboard, after you have taken an online assessment and course evaluation. The certificate is sent to you in the form of an email, which you can later save or download as a PDF, if you desire.
Do you keep track of my hours?
Yes. Once you enroll in the school a personal dashboard is created for you through "myTeachable." With your username and login, you can always come back to your dashboard, which keeps track of all your courses and contact hours.
With what credentialing bodies is this course valid for continuing education?
This self-study course is worth 1.5 continuing education contact hours for licensed creative arts therapists in New York state.
How many self-study credits can I have?
For LCATs in New York State, a self-study course can only equal 1/3 of the required contact hours for your license renewal. So, if your license renews in three years, you will require 36 continuing education contact hours, thus a maximum of 12 of those hours can be self-study. The rest of your contact hours must be live events. This includes live online webinars, which CreativeArtsTherapiesOnline.com offers on occasion.
What if I change my mind and want a refund?
We only offer refunds if you request it within 24 hours of purchase, and you have NOT received a certificate.
What if I have more questions?
If you have any problems or technical difficulties, please contact support at [email protected]